Privacy Policy
Last updated November 14, 2026
The short version:
- We collect what you give us in our forms so we can match you and run HuddleLink.
- We share your details only as needed to arrange a huddle, with service providers who help us, or when the law requires.
- We don't sell your personal information or share it for targeted advertising.
- You can ask us to see, correct or delete your information at any time.
1. Who we are
This Privacy Policy explains how HuddleLink ("HuddleLink," "we," "us" or "our") handles personal information when you use huddlelink.app, our forms, emails and related services (the "Service"). HuddleLink is currently operated by its founder, Megan Phan, in San Francisco, California. If a company is formed to operate HuddleLink, it will be responsible for your information under this policy. Words like "Booker," "Huddler" and "huddle" have the meanings given in our Terms of Service.
2. Information we collect
Information you give us
| Who | What we collect |
|---|---|
| Bookers | Name, email, phone number (if given), age, gender, the occasion, date, hours and details of your plans, and any preferences you share. |
| Huddlers | Name, email, age, gender, neighborhood, hourly rate, the activities you'd like to join, languages, your "about me" answer and your profile photo. |
| Everyone | Messages you send us, reports you make, and feedback about huddles. |
Information from verification and payments (when these features are live)
- Identity verification: a photo of your government ID and a selfie, processed by a verification provider, which tells us whether the check passed.
- Background checks (Huddlers): results from a background check provider, collected only with your separate written authorization.
- Payments: handled by a payment processor such as Stripe. We receive limited details like the last four digits of a card and payout status. We don't store full card or bank account numbers.
Information collected automatically
Like most websites, our hosting provider automatically logs basic technical information when you visit, such as your IP address, browser type and pages visited, for security and to keep the site running. Our pages also load fonts from Google Fonts, which means Google receives your IP address. We don't use advertising cookies or tracking pixels.
3. How we use your information
- To review requests and applications, match Bookers with Huddlers, and arrange huddles.
- To show Huddler profiles (name, photo, age, gender, interests, languages and rate) to Bookers.
- To verify identities, run background checks and keep our community safe, including investigating reports and enforcing our Terms.
- To process payments, payouts and refunds.
- To communicate with you about your request, application, huddles or account, and to send updates about HuddleLink. You can unsubscribe from non-essential emails at any time.
- To understand and improve the Service.
- To comply with the law, respond to legal requests, and protect the rights, safety and property of our users, HuddleLink and others.
We use sensitive information, such as identity documents and background check results, only for verification, safety and legal compliance, and not to infer characteristics about you.
4. How we share your information
- With the other person in a huddle. When we match you, we share what's needed to arrange the huddle, such as first name, photo, age, gender, the plan and how to meet. We don't share your email or phone number unless you agree or it's needed to arrange the huddle.
- With service providers who help us run HuddleLink, such as website hosting and form handling (Netlify), email (Google Workspace), payments (such as Stripe), and identity verification and background check providers. They may use your information only to provide services to us.
- For safety and legal reasons, when we believe in good faith it's needed to comply with the law or a legal request, enforce our Terms, or protect anyone's safety, rights or property, including sharing with law enforcement.
- If HuddleLink changes ownership, including if a company is formed to operate HuddleLink, or in a merger, acquisition or sale of assets.
- With your consent or at your direction.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
5. How long we keep it
We keep personal information only as long as needed for the purposes above. If you ask us to delete your information, we'll delete it unless we need to keep some of it to complete a huddle, resolve disputes, prevent fraud or abuse, protect safety, or meet legal, tax or accounting obligations. Applications and requests that don't lead to a match are generally deleted within 24 months.
6. Security
We use reasonable safeguards to protect your information, such as encrypted connections and access limited to the people who need it. No method of transmission or storage is completely secure, so we can't guarantee absolute security. Please contact us right away if you think your information has been put at risk.
7. Your choices and rights
You can ask us to:
- tell you what personal information we have about you, and give you a copy;
- correct information that's inaccurate;
- delete your information; and
- limit our use of sensitive personal information.
To make a request, email hello@huddlelink.app from the address you used with us. We may need to confirm your identity before acting on a request. You may use an authorized agent to make a request on your behalf, and we may ask for proof that they're authorized. We won't discriminate against you for exercising your privacy rights.
California residents
California law, including the California Consumer Privacy Act as amended, may give you the rights listed above, which we honor for everyone who asks. In the past 12 months, we have collected the categories of information described in section 2, from the sources and for the purposes described in sections 2 and 3, and disclosed them to the categories of recipients described in section 4. We don't sell or share personal information as those terms are defined under California law. California residents may also request information about disclosures to third parties for their direct marketing purposes; we don't make such disclosures.
8. Age requirement
HuddleLink is only for people 18 and older. We don't knowingly collect information from anyone under 18. If we learn that we have, we'll delete it. If you believe a minor has given us information, please contact us.
9. Links to other sites
The Service may link to sites or services run by others, such as payment or verification providers. Their own privacy policies apply to what they collect.
10. Changes to this policy
We may update this Privacy Policy. If we make material changes, we'll post the updated policy here, update the date above, and where appropriate notify you by email.
11. Contact us
Questions or requests about your privacy? Email hello@huddlelink.app.